Trucare Service & Support
Truvox offers our customers a complete back-up service for all Truvox floorcare machines - as well as servicing for many popular models from other leading manufacturers.
Trucare Service & Spares ensure that all your floorcare machines continue to perform to their full potential and that downtime due to sudden mechanical failure, is minimised or eliminated.
Trucare services include:
- Warranty call outs*
- Spare parts ordering
- Technical support
- Consumables Servicing
*Please click here to read our full Warranty Terms & Conditions
Click here to request a Service call.
If you wish to return anything please click here to review our Customer Returns Procedure, and then contact the Sales Office for further assistance. Please do not return anything to Truvox without our prior authorisation.
Trucare maintenance scheme
A Trucare Maintenance contract gives you complete peace of mind and assured long term low maintenance costs for many new floorcare machines.
It is available on all Truvox machines as well as many other leading makes & models.
The benefits of joining the Trucare maintenance scheme include:
- Basic servicing up to twice a year on every machine
- A PAT certificate and safety record tab is attached to every machine.
- Every machine is checked for electrical safety in accordance with the Electricity at Work Act 1989.
- Breakdown calls between service visits charged at a reduced call out rate
For more information on Service or our Maintenance Scheme, please contact the Service Desk on 023 8070 6601 or firstname.lastname@example.org