Rotaries
Three Brush
Scrubber Dryers
Carpet Cleaners
Vacuums
Air Movers
Escalators and SweepersFAQ Forum
To make life easier for you, we have grouped the questions by category.
Rotaries FAQs
1) Does my machine need a drive disc or pad? Yes, all rotary machines require a brush or drive disc to be fully operational. Please see our price list for details. The machine does not come with a drive disc or pad as there are many different types depending on your cleaning requirements.
2) Does my machine come with pads? No, we do not sell pads as there are so many varieties. Your local janitorial supply house will sell any you need.
Three Brush FAQs
1) What is the triple brush principle? This is where three small brushes are rotating when the machine is one in one direction and a larger main disc is rotating in the opposite direction. This is called a contra-rotating planetary drive disc.
2) Why are triple brush machines better at cleaning uneven surfaces? The triple brush system gives a vigorous action that cleans in all directions and due to floating heads they can move in line with the floor contours.
3) What machines use the three brush system? All the main Cimex from Truvox range use the three brush system: the Cyclone scrubber polishers; the Heavy Duty Scarifiers; and the Eagle range of mains and battery operated scrubber/dryers.
4) Does my machine need a drive disc or pad? Yes, all three brush machines require a set of brushes or pads to be fully operational. Please see our price list for details. Brushes come in sets of three and cannot be bought separately.
5) Does my machine come with pads? No, we do not sell pads as there are so many varieties. Your janitorial supply house will sell any you need.
Scrubber/Dryers FAQs
1) What is a scrubber-dryer and how does it work? Scrubber dryers scrub hard floors with water and cleaning chemicals and then suck up the dirt and water into a solution tank as the operator walks along. A scrubber dryer has a front scrubbing unit and a rear drying unit and it cleans the floors by means of the mechanical abrasive action of one or more rotating brushes and the emulsifying action of a water-detergent solution. It is fitted with a tank for solution water with a varying detergent percentage according to the type of dirt or of product to be used. When moving forward the machine drips the solution onto the brushes which, thanks to their mechanical rotating action, scrub the surface thoroughly and remove all dirt. At the same time, at the back of the machine, a squeegee has the task of collecting the water-detergent solution together with the dirt and conveying them, by means of a suction system, into a proper tank, which is separated from the fresh water tank, and is called recovery tank. Water used for scrubbing is usually at room temperature or lukewarm. The machine cannot be filled with water which is too hot.
2) How many types of scrubber-dryers are there on the market? On the market there are two main types of scrubber-dryers: the walk-behind, that is pushed by the operator, and the ride-on, where the operator rides on them and they are more suitable for medium-large surfaces. There are other differences regarding the scrubbing system, the supply system and the type of traction. In the following there's a list of the features you can find on both categories of machine: Walk behind working width from 35 cm up to approximately 100 cm; power supply with cable or 24/36 Volt battery;mechanical drive or with electrical traction; separated tanks, with membrane or with dividing filter (the latter are less common); scrubbing unit with disk brush/brushes (1 to 3) or pad/pads / sweeping-scrubbing unit with brush/brushes; Ride-on working width from 65 cm up to approximately 150 cm; power supply with 24/36 Volt battery, diesel or gasoline fuel; drive with electrical/electronic traction; separated tanks, with membrane or with recycling system (these last two are less common); scrubbing unit with disk brushes (2 or 3)/ sweeping-scrubbing unit with cylindrical brush/brushes (1 or 2) / sweeping unit with cylindrical brush/brushes (1 or 2) on the back of the scrubbing unit / pre-sweeping unit with cylindrical brush/brushes (1 or 2) on the front of the scrubbing unit (these last two are less common)
3) How long will the Battery Eagle last before needing to be recharged? The Battery Eagle has a run time of up to three hours; it also has an optional battery change-over facility which helps to double cleaning times. 4) Do batteries and a charger come with the Eagle Battery model? No, it is safer to transport batteries separately to the machine.
Carpet Cleaner FAQs
1) How do you use an all-in-one extraction machine? The way is to walk backwards pulling the machine slowly as you go.
2) What kind of chemical should I use? There are several chemicals you can use for cleaning carpets. We sell a pre-spotter for heavy staining and a gentle chemical for general usage.
Vacuums FAQs
1) Do I get a paper bag with my machine? Yes, all machines that use bags are supplied with a paper bag and full tool kit. Packs of ten bags can, in addition, be bought from Truvox.
Escalator Cleaner FAQs
Use our form to submit your question and your query will be receive our immediate attention.
General FAQs
1) Can I get spare parts for my Truvox machine? Yes, all our machines are covered by either a one year or two year guarantee. After that you can buy spares from our service and spares department on +44 (0) 23 8070 6001. Or email service@truvox.com.